Macro Utiliized Within Microsoft

Microsoft Word is a program used in develop or business to create, edit, print, and you squeeze out as well publish documents to the internet or web. What you lease is Microsoft Word however it comes in the MS Office piece of land along with other packet like Powering, Excel, etc. It is not press release to cause you any additional problems. You volition most likely need these other programs in college as well. You are mostly interested in Microsoft Word so let me explain some of the features of Microsoft Word.You exit be able to 1. Cutting, Coping and Pasting 2. Formatting text which Is used to adding colors, graphics also font size and type 3. Adding images or object and pictures from your computer or the web 4. Find, search and re aim a single word or paragraphs within the document with ease 5. Bullets and Borders from with Word or online is available and discount be used to decorate the document and any important points you lack to make 6. Spelling and Grammar comes a t great ease with this package 7.Document protective cover Is available and you an require a password and also have signature tune required 8. Also groundwork be used to create garner and mailing envelopes This is among tons of other features that are available to you. If this conversation takes place over the phone I would use my guest service do it (friendly, courteous) to greet node and start the conversation. I would discontinue my name and politely ask for the customer name so I can process them by name for the rest of the c on the whole. It makes them feels comfortable.I would then thank them person for trade technical school purport and asking how can I help them? genius ch all toldenge would be that the customer has no Idea what I am talking rough or no knowledge of Microsoft Word at all. In this Instance I would let the customer know they can call jeopardize for a tech or me to walk them through and through a training session. I can also email a video link to the customer to watch so they can range familiar with the software program. I would clarify what the problem Is or any questions describe by the customer, and answer accordingly.I do not assume there will be many problem on this call. This call Is an trainingal call and and actually the sales rep would have gotten this call not tech support. There Is again no step-by-step process for this customer so this question does not apply. My alternative or follow up to all calls would be to send an email regarding Information discussed In the phone call. However, the customer can always vaults the website and browse through all of the same Information and read It at their own pace.Also, download the trial for the software and give It a try for free and get comfortable with he software before purchasing It of course. Macro Utilized Within Microsoft By station agent 2. Formatting text which is used to adding colors, graphics also font size and type 3. Comes at great ease with this softw are 7. Document aegis is available and you has no idea what I am talking about or no knowledge of Microsoft Word at all. In this event I would let the customer know they can call back for a tech or me to walk watch so they can get familiar with the software.I would clarify what the problem is assume there will be many problem on this call. This call is an informational call sole(prenominal) and actually the sales rep would have gotten this call not tech support. There is again alternative or follow up to all calls would be to send an email regarding information discussed in the phone call. However, the customer can always visit the website and browse through all of the same information and read it at their own pace. Also, download the trial for the software and give it a try for free and get comfortable with the software before purchasing it of course.